Legal & Trust Center

The agreements, privacy commitments, security overview, and operational policies that govern ShipReady Metrics. The Privacy Policy and Terms of Service are published and in effect; documents still marked as drafts are pending legal and owner review and are not yet legally binding.

Terms

Subscription Terms of Service

The standard self-service subscription terms governing use of the ShipReady Metrics platform — accounts, acceptable use, billing, and liability.

Privacy

Privacy Policy

How ShipReady Metrics collects, uses, shares, and protects personal data, and the rights available to individuals.

Cookie Policy

The cookies ShipReady Metrics actually sets — essential sign-in and preference cookies, plus consent-gated analytics on public marketing pages only.

Subprocessors

The third-party service providers ShipReady Metrics engages to process customer data, with their purpose, data categories, and hosting regions.

Security

Security Overview

How ShipReady Metrics protects customer data: compliance posture, encryption, tenant isolation, access controls, secure development, monitoring, and resilience.

Policies

Vulnerability Disclosure Policy

How to report security vulnerabilities to ShipReady Metrics in good faith, including scope, safe harbor, and our handling process.

Security & operational policies

Our detailed information-security and operational policies — access control, encryption, secure development, change management, logging and monitoring, incident response, business continuity, data retention, and more — are shared with prospective customers under NDA rather than published openly. Request access and we’ll send the current set for your security review.

Request security documentation

Compliance & trust

We report our certification status honestly — nothing is claimed unless held. The Trust & Security overview describes how the product is built today.

SOC 2 Type II: Not yet obtained
ISO/IEC 27001: Not yet obtained

View subprocessors Vulnerability disclosure security.txt info@persooninc.com