Trust Center
Turn your engineering evidence into enterprise trust.
You shouldn’t have to expose sensitive engineering evidence to the open web to earn a buyer’s trust. A Trust Center is the outward face of your evidence — controlled transparency, where the right audience sees the right thing.
Controlled transparency
See exactly what each connector reads on the data access page, or how your data is isolated on Trust & Security.
What a buyer sees, and what stays private
A published trust page shows the high-level picture: readiness summaries, subprocessors, the documents you choose to list, monitoring status, and a security contact. Everything on it passes through a single redaction boundary, so internal detail cannot leak onto the public page because someone forgot to hide a field.
The summaries come from the same evidence your team works from inside ShipReady. There is no separate marketing copy of your security posture to keep in sync, and nothing on the page claims more than the evidence behind it supports.
How restricted evidence is shared
Detailed evidence stays off the open web. An evaluator who needs more sends an access request from your trust page. You see the request, decide whether to grant it, and share the documents yourself. The platform records the request; it does not send documents on your behalf.
External auditors get a separate path: a private invitation link to an audit-preparation portal, scoped to what you granted, with no account to create. Every artifact carries its source and the time it was collected, so a reviewer can re-check evidence rather than take a screenshot on trust.
Who reads a trust page
The first reader is usually a buyer's security team working through a vendor review, followed closely by procurement and legal. Later come external auditors, partners deciding whether to integrate, and investors running diligence. Each wants a different depth of detail, which is why the public page stays high level and the detail sits behind a request you approve.
Start with what every reviewer asks for: your subprocessors, a security contact, and the documents you are comfortable listing. Add readiness summaries once the evidence behind them is in place. A short page that is accurate earns more trust than a long one that overstates, and it saves your team from answering the same opening questions in every deal.
Treat the page as part of the sales process rather than a compliance chore. Link it from security questionnaires and proposals, so a reviewer starts from your published summary and only asks for what is genuinely missing.
Frequently asked questions
- What can anyone see on a public trust page?
- The summary you choose to publish: readiness status, subprocessors, listed documents, monitoring, and a security contact. Detailed evidence and internal configuration are not on the public page.
- How does a buyer get restricted documents?
- They submit an access request from your trust page. You review each request and share the documents with them yourself. The platform records the request and does not deliver documents automatically.
- Does an auditor need a ShipReady account?
- No. Auditors reach an organization's audit-preparation portal through a private invitation link. Access is scoped to what the organization granted and isolated to that organization.
- How can a reviewer tell the evidence was not edited?
- Each artifact records its source and when it was collected, and evidence is content-hashed into a tamper-evident record. A changed file no longer matches its hash, so the change is detectable.
- Will the trust page answer buyer questions?
- A deterministic FAQ answers common buyer questions from what you have published. It does not invent answers, and anything it cannot answer from your published content is left for your team.
- Do we have to publish everything?
- No. You choose what appears on the public page. Detailed evidence stays restricted, and a reviewer who needs more asks for it through an access request that you approve or decline.
- Can we see what ShipReady reads before connecting anything?
- Yes. The data access page lists what each connector reads from your systems, so you can decide what to connect before any evidence is collected.